Communication skills are at a premium in this digital age. Knowing how to argue a point, to think independently, to summarise, to write reports and speak well are all important skills. Ability and competence in English is the starting point not only for writing a good CV, but also for careers in journalism and advertising, marketing, sales and many other occupations.
icould Video Interviews
Andy Kelly is a Watch Manager with Lothian and Borders Fire and Rescue Service. "It's a thrill running about on a fire engine." Now he is one of the instructors on a course called Fire Skills For Success which gives people who are in the 14-19 age group an experience of the fire service.
Kirsty Jamieson is a Support Assistant for the Operations Department of Lothian and Borders Fire Service. She uses the computer to fight fire as the data she collects becomes reports for others to use. She continues to learn, "In the job I'm in now, I've come to realise that it's always good to develop yourself".
Kenny Jamieson is a Community Firefighter. His job is to prevent fires through education. "I like the team work, I like to be with the guys working as a squad... I really enjoy meeting people from all different walks of life, all age groups".
David Mallin is a Firefighter and Head of Community Safety, he says "it's about reducing the number of fires in the first place, finding ways to make people safer in their homes and reduce road accidents". David did a Open University Science degree - "it turned out science is really useful in the fire service".
Brian Allaway is a Chief Fire Officer, "my job involves going to major incidents because I'm still an operational fire fighter". He moved from the operational role to training and it gave him a different perspective and he did an Open University degree. Since then he has sought fresh challenges.
Ludwig Ramsey is a Watch Officer in Fire and Rescue Services. He is an outreach officer: "I go and try and make links with the community so we can provide a better service to the people." He had wanted to be a firefighter from childhood when he saw a rescue. "The fire service turned up they did such a good job, you know, it just left an impression on me - where you can help people was, you know, where I wanted to be."
Owen Byrne is Communications Officer for the British Horseracing Authority. He deals with the annual report, the website and enquiries from the public. He has to field both nice and angry calls. "When it was the Queen's Golden Jubilee, a parish phoned up wanting to know what her racing colours were, so they could use those colours for the flowers in their Parish Church." People often phone to complain that jockeys hit the horses too hard. He particularly enjoys working with photographers and designers to promote horse racing in its best light.
Will Bouquet is a Marketing Officer at Lewisham Council. His job is to inform people about the events and other activities that the Council put on. He works with all departments and the community. After University he worked in a bank, attracted by the money. He didn't like the job and after taking some time off he answered an advert in the paper for a Assistant in the Council's Press Office. He now says "I could see my work making a difference, and I was enjoying my work... and the Council offers a very good work/life balance."
Shupikai Makina ia a Recruitment Consultant/Administrator for Lewisham Council. She finds the right people for the right job for Council Departments. Educated in Zimbabwe and London she left college to get a job in a "pool" of young new employees in Lewisham and worked her way up. As a single mother she has had a lot of help from her mother and sister.
Jackie Auborn is a PCV driver, for Lewisham Council. She drives a bus for elderly people, young people, and people with all kinds of disabilities that really can't use London Transport. When she left school she and her friend worked in hotels in Germany. When she came back she worked for the BBC as a waitress in the boardroom. She needed to change jobs when she had children so that she had more flexible hours. She would have liked to have done better at school.